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The Quality Management System (QMS) established at Milestone is laid on the concept of process methodology approach and accordingly all the process are identified. To ensure that the processes are monitored, measured and performance is analysed, process quantifiers are established through Business Operating System. The QMS is controlled by effective documentation and ongoing monitoring of Top Management.
The statement of quality policy is as mentioned below :
Milestone Capital Advisors Limited, its subsidiaries, affiliates & joint ventures strive to meet & exceed Customer Satisfaction across all their businesses, through a system of transparent dealing & information flow.
With a view to meet all necessary Industry Standards & applicable Legal & Regulatory benchmarks, Milestone combines its human & technical resources in the most innovative manner, in order to provide world class quality services in all areas of its operations and continually improving the effectiveness of the quality management system .
Milestone aims to achieve and sustain market leadership in the area of alternative asset investment advisory services, through its vision in being a reliable partner to its customers, employees, partners & associates apart from being a responsible corporate citizen committed to the development of sustainable business practices.
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